ContactMSD
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Contact MSD LLC

(RMA NUMBER REQUIRED FOR RETURNS TO MSD)

For an RMA Number please contact our customer service department at 915-855-7123 

Get an RMA Number Online please click here. 

 

Shipping Address

Customer Service Department
MSD LLC
1350 Pullman Drive, Dock #14
El Paso, Texas 79936

Company Phone

Main: 915-857-5200
Fax: 915-857-3344

MSD Tech Lines

MSD LLC: 915-855-7123
MSD Pro-Mag: 915-856-2785
MSD Powersports: 800-213-3083

The MSD Tech Lines are now open Monday through Friday 7am to 5pm Mountain Standard Time

Troubleshooting guide please click here. 

Comments and Suggestions please click here. 

Company Directory

Please dial for the following departments:
Call us at: 915-857-5200 plus 4-digit extension

Name  Department    Ext. 
Jamie C. Barlow Accounts Receivable   2778
Kristy Server Accounts Receivable   2425
Margarita Gardea Accounts Payable   2486
Denise Joseph Accounts Payable   2705
Julie Elkins Customer Service Manager   2442
JD St.Cyr Technical Support Manager   2286
Joe Pando Drag Racing/Engine Builder Support   2434
Hope Alejandro Customer Service-To place an order   2213
Elizabeth Brooks Customer Service-To place an order   2261
Valerie Chacon Customer Service-To request an RMA   2235
Anthony Armenta Customer Service-To request an RMA   2274
Bass Chavez Technical Support   2279
JD StCyr Technical Support   2286
Joe Soto Technical Support   2266
Pete Estrada Jr. Technical Support   2236
Victor Salazar Technical Support   2233
Carlos Vasquez Pro Mag   2385
Danny Morales Pro Mag   2401
Ray Frescas Internet Marketing   2483
Mike Sharp Powersports GM   2431
Ray Corral Powersports Tech Support   2802
Russell Stephens President, MSD   2424
Ed Monte Warehouse Accounts Manager   2414
Kevin Kessler Retail Accounts Manager   2710
Jill Metsala MVP Coordinator   2745
Erik Brock Marketing   2420
Silver Gomez Marketing   2480